All XBERSTAR products come with 12 month full warranty from the date of its original purchase.

We only cover XBERSTAR products purchased from our authorized distributors (listed below).

If you have purchased XBERSTAR products from somewhere else, please contact seller for warranty cover.

If your purchase is within our warranty cover, and you believe it is defective, you can contact us to launch your return request.

Please include all accessories, manuals, and original undamaged packaging when returning your purchase back to us. We must receive all original products in order to process your return or exchange request.

To return your XBERSTAR product, please email us at support@xberstar.com with:

• Name of product purchase

• Your purchase order number

• Reasons for return